Return & Refund Policy for Digital Products

1. Overview
Thank you for shopping at HealthyTips.ca. We stand behind the quality of our evidence-based digital products, which include e-books, guides, planners, and other downloadable content ("Digital Products"). Due to the intangible and immediately accessible nature of digital goods, all sales are final and non-refundable.

2. No Returns or Refunds
Since our Digital Products can be downloaded instantly, we cannot accept returns, offer exchanges, or provide refunds once a purchase is completed. This is a standard practice for digital marketplaces to prevent duplication and protect intellectual property.

3. Exceptional Circumstances: Defective or Incorrect Product
We want you to be completely satisfied. If you have encountered a technical issue that prevents you from accessing or using the product you purchased (e.g., a corrupted file, broken download link), or if you received an incorrect product, please contact us immediately at contact@healthytips.ca or within 7 days of your purchase.

We will promptly work to resolve the issue by providing a new, functional download link or delivering the correct product.

4. Your Responsibilities

• Please read the product description carefully before completing your purchase. We provide detailed descriptions and previews to ensure you know exactly what you are buying.

• Ensure your device is compatible with the file formats provided (typically PDF). We cannot provide refunds for incompatibility issues.

• Secure your download. You are responsible for downloading the product and storing it securely. We recommend saving a backup copy. The download link may expire after a limited number of attempts or a set time period.

5. Contact Us
If you have any questions about this policy or need assistance with a defective product, please do not hesitate to contact our customer support team. We are here to help!

Email: contact@healthytips.ca

We value your trust and are committed to providing a transparent and fair purchasing experience.